How to convince your organization of the benefits of a learning experience platform (LXP)
In 2020, the LXP market was valued at approximately $200 million, and is forecast to reach $15.7 billion over the next three years. More and more organizations are recognizing the benefits of combining learning experience platforms (LXP) with their learning management system (LMS) to support both formal and informal training.
Remote work has made the need for digital training more crucial than ever – and that includes the need to collaborate with colleagues, share information and drive social training. Opting for an LXP is a natural solution to the challenge of keeping your employees well trained, informed and engaged no matter where they are located, but it can be challenging to incorporate all internal stakeholders when it comes to acquiring new training technologies.
In this post, we’ll share how you can create a business case for acquiring a learning experience platform, and how to persuade your internal stakeholders that it’s a smart move for your organization and your learners/employees.
Establishes the problem and its measurable impact
Low levels of employee engagement lead to a lack of productivity and motivation, and high turnover rates. This is a huge business cost to your organization, including the cost of recruiting, training and making new employees fully competent. Work with your People team to identify employee engagement and turnover issues, and review past employee engagement surveys to identify other challenges related to this issue. Make very clear the cost of replacing disengaged employees within your organization, and therefore the time and money you could save by improving this situation.
In large organizations, only 20% of employees consider themselves highly engaged. In small organizations, it is only 11%.
– Brandon Hall Group, The Complexities of Employee Engagement and How to Improve It, 2020.
Providing a solution
Establish the benefits of a learning experience platform. An LXP is a cost-effective way to leverage and consolidate your organization’s expertise. Creates an informal, centralized training platform with user-generated content. Opting for an adaptive learning experience platform like Totara Engage ensures that you can integrate your LXP with your existing LMS, along with other systems, such as your HR system, intranet or payroll system for a seamless user experience.
Describes the cost of an LXP solution
An LXP based on open technology such as Totara Engage will give you the best value in terms of flexibility by adapting to new and changing business needs and integrating with the rest of your talent ecosystem. Along with the cost of the platform itself, the costs associated with an LXP can be minimal, since the most of the content can be created by usersThe new system can be reused from the LMS or carried out in organic conversations, creating a rich knowledge base over time and keeping costs down.
Describes the organizational benefits of an LXP
The organizational benefits of an LXP include increased employee engagement, productivity, loyalty and performance, as you are empowering employees to learn and improve their skills on their own terms and enhance relationships with their peers. You’ll also see skills development across the company, including increased opportunities for multi-training, giving you a more adaptable workforce. In addition to this, a social training environment can also drive greater synergy and a more positive and collaborative work environment throughout the organization.
Provides a timeline for the launch of your LXP
Depending on the complexity of your requirements, it can be very quick to implement and launch an LXP. One way to get it up and running quickly is to integrate it with your LMS so it can recommend and organize your training courses and formal resources so you don’t have to start from scratch. In terms of upfront work, you’ll need to establish the look&feel, set up some collaborative workspaces and populate the platform with a few select resources, so make sure you have this in place when you submit your timeline.
Propose a change in the administration
Establish plans for the LXP launch campaign to ensure that it is integrated into the day-to-day workflow of your employees so that they can increase student engagement. Identify your internal ambassadors and explain how you will maintain momentum and ensure there is a constant flow of fresh, quality content. You should also cover any “quick wins” to jump-start your initiative and gain momentum, such as supporting already engaged employees, encouraging your leadership team to lead by example, and accessing the competitive nature of your employees by gamification to drive student engagement.
Original text: Totara