Kids&Us is a new concept of language school for children from one year old. The Kids&Us Natural English method is based on the natural process of mother tongue acquisition, and more than 150,000 children in Spain, Italy, France, Belgium, Vietnam, Luxembourg, Czech Republic, Andorra, Morocco, Mexico and Japan are learning English in more than 527 Kids&Us language schools.

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The challenge

Kids&Us has more than 6,000 users from its corporate network (including franchisees, directors, academic coordinators and teachers) accessing its training platform. Every year, more than 2,000 new users access the platform to learn more about your business and how to successfully apply Kids&Us' unique language learning methodology.

Previously, Kids&Us used Moodle as its LMS. This solution required a lot of manual intervention, with manual account setup, no way to link users to their real names, and no reporting capabilities.

In addition, their previous approach to training required a lot of logistics for face-to-face training. Trainers had to travel to physical locations to conduct training workshops, which was costly and time consuming. Kids&Us knew they wanted to change their entire online learning, which required a new LMS to automate processes for their global student base.

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Our proposal

Kids&Us chose to work with Actua Solutions, as an elearning partner. They chose Totara Learn as their new LMS, mainly because of the flexibility and depth of the reporting functionality, the hierarchy system and the ability to automate many of their previously manual processes.

The reports are configured to allow the Kids&Us centralized team to analyze learning activity across all of its teachers and franchisees, as well as allowing franchises and the schools themselves to view their own data, including how many users they have, who participates in what training and the results of those trainings.

In addition to reports, Kids&Us also uses Totara's seminar functionality, which allows students to self-register for seminars and programs, ensuring that everyone knows exactly what to do next.

Audiences are also used extensively across the platform for different countries, roles and schools. This allows Kids&Us to provide specific training and ensures that reporting data is kept separate. For example, Kids&Us is currently opening in a new country with a specific training program that will only be launched for schools in this country. Using audiences, Kids&Us can ensure that only those schools are enrolled, which is proving to be a very easy and efficient solution. The type of training provided depends on the school and the audience. For example, teachers access training on the Kids&Us language learning methodology, while directors and franchise managers can learn about academic management, marketing and sales.

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In addition, another big step was, with the help of Actua Solution, the integration of the LMS with the ERP, linking the training platform with other corporate platforms, making the process of user creation and management, KPI monitoring and training delivery much easier and automatic.

The elearning courses are created using Articulate, which includes videos, online lessons and documents, and uses gamification strategies to maintain learner engagement.

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The results

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More than 150,000 children currently learn from around 3,600 teachers, and this number continues to grow.

Actua Solutions' new LMS has helped Kids&Us save time and money in the transition from classroom to online training. Kids&Us is growing rapidly, and Totara Learn is the ideal solution to adapt with them. For example, they recently opened a center in Vietnam, which previously would have required a great deal of training logistics to set up. With Totara Learn, all courses were prepared for all schools involved, and everything is connected, integrated and ready to go.

Since the upgrade to Totara 15, Kids&Us has been evaluating the possibility of moving to a multi-access configuration. This could be useful as they continue to grow, so changing their current audience-based structure could evolve in future iterations of the platform.

They are also considering implementing the Totara Mobile application in the future. Currently, about 10% of students access learning through a mobile device. If this number increases in the future, Kids&Us will implement the application for the best possible student experience.

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