Zoom leads the web conferencing solutions category at TrustRadius

5 de September de 2018
3 min


TrustRadius has compared the
best web conferencing software
and Zoom is a clear favorite. This recognized unbiased benchmark is a true indicator of customer experience: average ratings on TrustRadius exceed 400 words, all reviewers are authenticated, and more than half of the Fortune 500 companies posted comments on TrustRadius.

When it comes to the overall TrustRadius score, Zoom (with 8.8) is the leader, followed by its competitors with scores of 8.4, 7.8 and lower. All scores are based on a 10-point scale.

Zoom also has outstanding scores in multiple functions. Zoom received 9.3 points for desktop sharing, 8.7 for meeting startup, 8.6 for calendar integration and 8.5 for online meeting security. Looking for superior video quality? Zoom, with the highest rating of 9.0, is the answer. The next closest second place received a score of 8.1.

Internet connections are not always perfect, but don’t let this ruin your meeting. Zoom does an excellent job in low-bandwidth environments: it scored the highest (7.9), while the next competitor scored only 6.5.

These are some of the TrustRadius reviews posted by professionals using Zoom:

Peter Filias, Customer Success Manager at Auth0, says: “Zoom has reduced the problems associated with audio/video call setup. Zoom is extremely easy to set up, taking only about 3 seconds from download to installation. The download was small, less than 10 MB in size! Zoom is, without a doubt, the best video conferencing platform available. I often recommend Zoom to people I’ve seen struggling with all of Zoom’s competitors. Zoom is very easy to use for most people”.

Matthew Gardner, co-founder of RouteThis, says, “Very rarely will you hear ‘Can you hear me now?’ Zoom is used by our sales, marketing and product teams. Obviously, for sales calls, demos and internal conferences, some solution is needed within any organization, and Zoom is the best product we’ve tested in its category.

Eric Weiss, CSR at Hatchbuck, says, “We selected Zoom primarily for its cost and reliability. We liked the features Zoom provided, we thought it was the easiest interface for us, as well as users who have ever used a screen sharing service. We also liked how we can easily schedule meetings and send a link for a meeting invitation which helps get the meeting started much faster instead of sorting out a call to get everything started.”

See more ratings and reviews from Zoom and its competitors and leave your opinion! – at trustradius.com/web-conferencing. Contact us for a demo with a Zoom product specialist or for a free trial.

Original Text: Zoom

Translation and adaptation: Actua Solutions